We can create a piece that’s tailored to suit your personal tastes and design requirements but please beforehand consider the level of customisation required and our terms and conditions of service.
Level 1
The simplest form is when you make slight changes to a standard Artisan Wooden Furniture, Artisan Painted Furniture or Artisan Upholstered Furniture item. For example, you may request a different type of knob, a change in the finish of the wood, or replace the existing fabric for a new fabric. In these instances, the design rights to this product will remain with Artisan Furniture and you will be expected to take delivery of the stock immediately when it arrives in the UK.
Level 2
The second type is when you send a completely new design drawing to us and we then see if it is possible to create your design in wood. We would expect the drawing to be substantially different to any of our existing designs. Once we have agreed, the design rights will belong to the customer and they will have exclusive rights to this product.
Terms & Conditions of this service
Delivery timeline
Standard delivery timeline is 8-12 weeks onwards and entirely depends on the complexity of the order.
Price on request
Price on request and this might marginally vary once the final product is ready (+/- 5%).
Sketch on request
Disclaimer! Upon request, we are happy to provide with a sketch. However, please note that the sketch dimensions are approximate in nature and the actual product dimensions may vary at the time of actual making of the product by the artisans. The dimensions mentioned on the sketch are for guidance purpose only.
Product specifications
All product specifications must be clearly shared with our design team.
Cancellation
We do not accept cancellation, refund, altercation or replacement of bespoke products at any cost.
Non-refundable
All bespoke orders must be secured by a non refundable 50% deposit.
Picture approval
We will share pictures prior to delivery.
Payment before delivery
Full balance needs to be paid before delivery is executed. Failure to do so will result in forfeiting of the deposit.
